On this page, we provide information on what to do in case of financial difficulties, how to dispute a claim, and how to authorize someone, such as a trustee, to act on your behalf.
You will also find a link to our frequently asked questions (FAQ).
Help with money problems
Are you struggling to pay your bills, or have you been dealing with financial problems for a long time and lost track of your finances? If so, it’s crucial to seek help immediately.
File an objection
Do you disagree with the claim? You can file an objection by clicking the button below. Be sure to include your case number, contact details, and the reason for your objection.
Authorization of a third party
Would you like someone else to handle your affairs with Collect 1, or do you want to act on someone else’s behalf? This can easily be arranged using our authorization form, which grants permission for someone else to act on your behalf.
Frequently asked questions
Do you have a question? In our FAQ section, we’ve listed the most frequently asked questions and their answers. Hopefully, you’ll find the answer you’re looking for. If your question isn’t answered, please email us at info@collect1.nl, including all relevant information, such as your case number.
Guide debt collection services
Pursuant to the ‘Wet kwaliteit incassodienstverlening‘, the ‘Besluit kwaliteit incassodienstverlening’ and the ‘Regeling kwaliteit incassodienstverlening’, debt collection service providers are required to proactively inform you of your rights and obligations. You can read more about this on the bijsluiter incassodienstverlening page (guide debt collection services).
Do you have a question?
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