Collect 1 collects outstanding claims for companies. If you fail to pay a claim on time, we will contact you via phone, email, letter, SMS, WhatsApp, or a home visit. You can either pay the claim in full or, with the creditor’s approval, set up a payment plan.
On this page, we provide more information on what to do if you have not paid a debt on time.
Arrange a payment plan
Are you struggling to pay the outstanding amount in one go? In many cases, you can arrange a payment plan.
Request debt balance
Would you like to know your outstanding debt with Collect 1? On our debt balance request page, you can easily check your current balance.
File an objection
Would you like to file an objection against an outstanding debt? You can submit your objection through our ‘File an Objection’ page.
Help and information
On the ‘Help and Information’ page, you can find guidance on what to do in case of financial difficulties, how to dispute a debt, and how to authorize someone, such as a guardian, to act on your behalf.
Help with financial problems
Are you finding it difficult to pay your bills, or have you been struggling with financial problems for a long time and lost control of your finances? If so, it’s crucial to seek help immediately.
Frequently asked questions
Do you have a question? In our FAQ section, we have compiled the most frequently asked questions and their answers. Hopefully, you’ll find what you’re looking for. If your question isn’t answered, please email us at info@collect1.nl, including all relevant information such as your file number.
Complaints procedure
Do you have a complaint? Visit our Complaints procedure page to submit your concern. We will do our best to resolve your complaint to your satisfaction.
Do you have a question?
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